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KEYWORD "Key Performance Indicators" - 10 RESULTS
Zoopla highlights agency customer support improvement 

Increasing numbers of customer service issues have been resolved since Zoopla outsourced its support department, the portal claims. Zoopla outsourced its customer...

07 September 2023

From: Breaking News

Blame game starts as local Keller Williams UK Market Centre shuts

Keller Williams’ (KW) Warwick Market Centre has closed, prompting a blame game between its former owners and the franchise brand. KW Warwick has...

01 September 2022

From: Breaking News

Corporate agents too busy measuring targets to do real work - claim

The head of a hybrid agency has made a blistering attack on the corporate agent business model, accusing it of being...

23 December 2021

From: Breaking News

Embracing the self-employed model – an agent’s view

The landscape of the estate agency market in the UK is evolving to reflect changes in the way we live our...

19 February 2020

From: Features

All Change: new regulator, licensing and qualifications proposed for agents

The government has published proposals for far-reaching changes to the way estate and letting agents are regulated, trained and licensed. The proposals...

18 July 2019

From: Breaking News

Purplebricks is a huge success in the UK insists top PropTech analyst

A top PropTech analyst says Purplebricks is as much an advertising firm as an estate agency but is nonetheless a huge success...

18 December 2018

From: Breaking News

Top tips - how to make your letting agency more efficient

For any business, regardless of size, age or industry, operating efficiently is fundamental to your success. When faced with challenges like we...

31 October 2018

From: Features

Building a new website for your agency: local vs specialist

Having built over 1,800 websites for estate and lettings agents in the last 20 years, it will come as no surprise...

21 February 2018

From: Features

The stamp duty rush should help us to improve on deadlines

It’s almost impossible to write about the conveyancing market and not reflect on the activity levels of the past month or...

15 April 2016

From: Features

Countrywide to reveal how well (or badly) it does every six months

Countrywide has taken the highly-unusual step of announcing that it will reveal key performance indicators every six months, come rain or...

29 February 2016

From: Breaking News

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